FAQs - Hardness Testers
I have an auditor asking for software verification documentation and Instron accreditation information. Where can I find this information?
Instron software verification documentation, accreditations and certificates can be viewed and downloaded here
What are my technical support coverages and options?
You have four options:
- Purchase a System Support Agreement. This provides you with priority in the call queue, remote access to our engineering staff, discounts and additional services for one full year.
- Sign-on to our Consultation Service line. This Fee based support provides you with priority in the call queue for those times that you just specific help.
- Limited Free Technical Support on a call back basis.
- Schedule a Field Service Engineer to visit your site.