Accessories News

The Life Cycle of a Product

The product life cycle represents a series of phases that a product transitions through, beginning when a product is introduced to the market and ending when it is discontinued. Phases identify whether the product is in production and the level of support available.

Instron Products


The time it takes to transition between phases is completely unique to every product, and can depend on a number of factors, including advances in technology, improvements to safety or other features, changes in legislation or industry standards, and/or advancements in manufacturing techniques.

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The Instron® Product Life Cycle Policy

Lifecycle Timeline

Although Instron products are built to last, and we make our best effort to support every product for as long as possible, we do occasionally discontinue products. To help our customers plan for the ultimate evolution of their Instron testing equipment, and to provide recommendations on how to move forward, we created our Product Life Cycle Policy.

The Product Life Cycle Policy outlines the four phases that Instron products progress through, and can help you identify the status of your system.

Legacy_Icon_1

Products in this phase are in full production, under warranty or out of warranty (depending on timing), and…

  • Service support options for hardware and software are available
  • Hardware and parts are available
  • Software updates to the current production version are available

Legacy_Icon_1

Products in this phase are out of production, under warranty or out of warranty (depending on timing), and…

  • Service support options for hardware and software are available, but could be limited in special cases
  • Hardware and parts are available
  • Software upgrades to the current production version are available - software updates will be available for safety and data integrity issues ONLY
   
Legacy_Icon_3

Products in this phase are out of production, out of warranty, and…

  • Service support for hardware and software will be provided on a best efforts basis
  • Hardware and parts are available on a limited basis and may be available only as used or reconditioned
  • Software upgrades to current production version are available on a limited basis - software updates will NOT be available - for safety and data integrity issues, customers will be notified
   
Legacy_Icon_4

Products in this phase are out of production, out of warranty, and…

  • Service, manufacturing, and engineering support are NOT available
  • Hardware and parts are NOT available
  • Software upgrades and updates are NOT available - for safety and data integrity issues, customers will be notified
   

What Should You Do?

As products progress through the product life cycle, repair options and replacement parts become more limited, which can result in longer downtimes and unexpected costs. Understanding the life cycle status of each of your Instron testing machines and accessories can help you reduce the risk posed by under-performing or unreliable machines that may affect your business performance and your reputation.

Lab Health

To fully understand the risks of doing nothing, or if you need help building a successful business case for upgrading old equipment, request your free Lab Health Check today.

Life Cycle Example #1 | Non-Contacting Video Extensometers

Older Models:
Non-Contacting Video Extensometers (AVE 2663-821) & (SVE 2663-822)
Phase 3: Out of Production/Best Effort Support
[View Product Life Cycle Notice]

 
AVE
AVE 2663-821 (Phase 3)
 

Instron pioneered the first commercial video extensometer in 1991, and our latest models introduce a range of new features that improve accuracy, data rates, productivity, and more. We also made updates to the SVE and AVE hardware to reduce our dependence on suppliers for critical components, and to ensure compatibility with the latest Windows® operating systems.

Recommended Upgrade Path:
Non-Contacting Video Extensometers (AVE 2 [2663-901]) & (SVE 2 [2663-902])
Phase 1: In Production/Full Support


Why Migrate to the Latest Non-Contacting Video Extensometer Solutions?

  • Improved accuracy and resolution to meet the most stringent test standards, including ISO 527-1
  • Improved data rate to capture fast test events, including fast peaks
  • Strain data is calculated live and sent directly to the test system, eliminating the need for complex PC synchronization
  • Save time with simplified calibration and commissioning
  • Change load strings faster with simplified extensometer mounting

Learn more about the latest Non-Contacting Video Extensometers HERE.

Life Cycle Example #2 | Pneumatic Grips

Older Models:
Pneumatic Grips (2712-001/-002/-003/-004/-005/-012/-013/-014/-015/-016/-017/-018/-019/-020)
Phase 4: Discontinued Product
[View Product Life Cycle Notice]

Outdated Pneumatic Grips

A few years ago, Instron introduced a series of pneumatic grips offering a range of new features that significantly improve safety, usability, and productivity. As a result of these advancements, repairing the older grips is no longer cost-effective, and in many cases we can no longer supply replacement jaw faces.

Recommended Upgrade Path:
Pneumatic Grips 2712-04x Series and 2712-05x Series
Phase 1: In Production/Full Support

Pneumatic Grips Family
 

Why Migrate to the Latest Gripping Solutions?

Covering 50N to 10kN force capacities, the new range of pneumatic grips deliver improvements that enhance safety, productivity, repeatability, and ease of use.

  • A wide jaw face opening allows thicker specimens and components to be tested
  • Jaw face shields, adjustable closure speeds, and a larger throat size help protect operators from finger-pinches
  • The patented quick-release jaw faces allow you to make changes faster, without any tools
  • Tool-free lock nuts ensure zero-backlash connections to your system
  • The specimen alignment option ensures axial test loads and fast, accurate specimen insertion

Do you still have a set of the old model grips?

Contact your local Instron representative for advice on how to modernize your gripping solution.